Member365 is an online platform designed specifically for associations and member-based organizations to help increase memberships, automate everyday data-driven tasks, and strengthen member engagement. The all-in-one solution eliminates the need for managing multiple applications by providing one centralized dashboard, and ensuring a seamless membership application and renewal process.
Member365 helps associations including think tanks and nonprofits to facilitate the processes of managing membership applications and renewals, event management, member engagement, email marketing, payment processing, and more. The solution also provides tools for improving member engagement and collaboration by offering services such as certification, online training, as well as collaboration workspaces and job boards.
Users can manage both member and non-member contacts within the platform using the integrated CRM. Users can get a 360-degree view on each contact’s activity, and connect them to events, notes, call logs, and purchase history to gain deeper insight into member data. The member portal grants members the access to self-service features that help reduce administration time including renewal forms, membership upgrades, credit card payments, as well as the option to download invoices and receipts.
Member365 enables users to sell products and services with an integrated online store including a product catalog, shopping cart, and payment processing. Users can view monthly sales reports, and manage order fulfillment with automated email alerts that notify when an order has been placed. An additional fundraising feature that includes email marketing lets users run multiple campaigns directly from the Member365 dashboard.
One of the best things about the Member365 system is that the developers are continually working on updates, and they get released to the customers. Our organization uses this system at a high level, and every time we think "it would be really great if the system could do THIS"....a new update to the system comes out over the next couple of weeks to answer our prayers! So the system is very "fluid."
The customer service has been a strength as well - the sales and technical teams have been in contact with us throughout the entire process, and are quick to answer concerns. They have rarely ever told us "that can't be done." They generally say that everything can be done, and they discuss as a team how to give us what we need.
The software is pretty user friendly. After a week it is easy to become very familiar with the day-to-day aspects of the system. However the software is so robust that after three months we have yet to get into all of the features.
Our most successful part of the software has been the Continuing Education (CE) portal. It took a few extra weeks to get exactly what we wanted, but it was worth it. Our members now enter their CE on their own, and it works very well. We have a lot of CE "rules" and the system manages everything as well as we had hoped.
Our biggest hurdle has been getting the financial aspect of the software to align with our accounting needs - however the developers have been in daily contact with our accountant to ensure that the system ultimately gives us exactly what we need. This goes back to the "fluidity" of the system - if you need something, it can be created and added to the system at any time. You just have to ask!
The Member365 product has advanced greatly since we started working with it. At first I didn't think it would be able to meet our complex multi-sport offerings but I have since been proven wrong. We use Member365 to register numerous adult membership categories as well as youth sport camps. We checked out other solutions and did not find anything that could match Member365 in quality for price. Looking forward to continuing to work with Member365 and I would recommend that other recreational sport groups give it a try.
It's not a custom solution that I have to keep paying to upgrade each year.
Still in development
Likelihood to recommend
After having used a distinctly complex fundraising software program for the past several years, we determined we must scale to our specific needs as a growing association, best fitting our membership and assist in our further growth.
Instead of fundraising software, we needed an association management program that was clean, user-friendly for both the admin and our membership, housing all of our association's tools under one roof. We found Member365 by Pixelera to be 'the perfect package!'
Member365 was the first software I researched, and by the end of our search, it was my number one pick. It offered everything I would need (as the primary administrator) on a daily basis right at my fingertips!
Member365 is super easy to learn, it has a clean interface mimicking various social media sites, and most importantly for me, an automated Member Management & Communication system, increasing my efficiency and effectiveness beyond measurement. It truly has been a life-saver, and a stress reliever!
Another stress reliever has been the incredible customer service & support I have received from the Pixelera team. From the research phase with Stephen to the implementation & support with Michael and his team, this software transition has been virtually painless. And that's no exaggeration.
I am beyond grateful for the opportunity to work with Stephen and Michael & their entire Member365 by Pixelera team. It has been a pleasure from day 1, and I highly recommend Member365 by Pixelera as your software solution.
After having walked away from an expensive system that was not very functional or user-friendly, we were thrilled to find Member365. The product delivers everything that our association requires, and more. The developers have not only delivered an excellent product, they also understand the association world, both from the member and the administrator's perspective. Member365 has saved us countless hours of work within all of our management functions. We feel extremely fortunate to have found this product, and the people that stand behind it.
- Ease of use, minimal training required
- Self-serve experience for members
- Meets all of our needs
- There has been some struggle with making the portal truly bilingual
Likelihood to recommend
Really could use a better upgrade as far as an easier way to set up a sequence of entering inventory.
Everything is in order. ...
Having to go back through a process of entering things in twice. That's makes my job twice as hard.
Likelihood to recommend
Member365's smart tagging and smart lists enable users to identify campaigns, tag special member requirements, and identify common interests shared by members.
The 360-degree view feature allows users to view every contact's history and activity, without managing multiple data sources and spreadsheets.
The solution provides instant access to real-time membership reporting, so users know which members are active or lapsed.
Member365 lets users broadcast eNewsletters to members and non-members, as well as send automated reminder messages for member renewal, event registration and surveys.
Member365 provides users with free automated software updates ensuring the latest version.
Below are some frequently asked questions for Member365.
Member365 offers the following pricing plans:
Starting from: $149/month
Pricing model: Subscription
Free Trial: Not Available
Bronze: $149 per month
Silver: $249 per month
Gold: $299 per month
Premium: $399 per month
Note: Learning Management & Continuing Education are sold separately as premium modules.
Cancel or change plans at any time.
Member365 offers the following features:
Member365 has the following typical customers:
Large Enterprises, Mid Size Business
Member365 supports the following languages:
Member365 has the following pricing plans:
We do not have any information about what devices Member365 supports
We do not have any information about what integrations Member365 has
Member365 offers the following support options:
Forum, Knowledge Base, Online Support, Phone Support