ChatWork Pricing, Features, Reviews & Comparison of Alternatives

ChatWork

ChatWork is a group chat app for business

4.8/5 (13 reviews)

ChatWork Overview

Today, it’s harder than ever to work as a team. There are too many emails, too many meetings and too many files to keep track of everything. With team members in different time zones, projects take much longer to complete than planned. It can be frustrating, stressful and teamwork falls apart. Teams need an easier, more streamlined way to communicate and work together.

ChatWork provides teams with a new, streamlined way to work. There are chat rooms for each team project. Conversations about each project stay organized in their separate rooms. Every team member can see progress, details and decisions and participate in real-time. ChatWork represents the common ground for teams to bond, stay in sync and work happily together.

Pricing

Starting from
$4/month
Pricing options
Free Trial
Freemium
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Australia, Canada, United Kingdom, United States

Supported Languages

Chinese (Simplified), Chinese (Traditional), English, Japanese

ChatWork Reviews

Overall rating
4.8/5
100% positive reviews
11
Excellent
2
Very good
0
Average
0
Poor
0
Terrible

Chatwork Beats Email 90% of the Time

Used Daily for 1+ year
Reviewed on 20.10.2016
Review Source: Capterra

We have all sorts of way to communicate available to us these days. But usually, when working with clients (I run a content-production company), I used to use email. It was easy to get to. It created a good record of conversations. It was easy to search. But... it... is... so... slow. I found out about Chatwork and started using it with one of my clients, and the entire nature of our communication changed. I guess I'd put it this way: email is a form of communication: Chatwork is a conversation. It's like texting, but you can do it from your desktop too. It does everything that email does (easy to use, get to, archive, search, etc). It just turns communication into conversation which, I think, helps me build stronger relationships with my clients. And for a freelancer, building those relationships is the key to creating long-term customers. I think email still has a place. I still use it. I just use it much less.

Pros

I like the way Chatwork was easy to install, was immediately understandable, and enabled me to really start to talk with customers instead of exchanging messages. I don't always use Chatwork in real time. Sometimes I post a comment or a file or video or something in the middle to the conversation I'm having with someone, ask them to take a look at it, and post a comment when they're finished. It's a big help to be able to connect the file/video.etc directly to the conversation. What's cool about Chatwork too is that you can see exactly when and with whom you shared the document or whatever and, hopefully, what their reaction to it was.

Cons

I guess I'm not terribly crazy about the overall interface. I think it looks a little drab. I'd like to see them make it a little cheerier. But I like the way you can put emoticons into the conversation to make sure the recipient is reading the post in the way you intended.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Chatwork Walk The Talk

Used Daily for 1+ year
Reviewed on 10.04.2018
Review Source

Pros

First of all it's easy to install for Desktop and Mobile, even the web platform it's very easy to use if you are in an agile team you'll understand why this is an effective messaging system. I like the "My Chat" which you can send personal/private conversation for yourself, I mean if you have to remind yourself for some links to test or links for some tutorials. And my favorite function that Chatwork have is the Search bar, because whenever I need to find some credentials regarding our on going projects I just have to type a keyword regarding the topic/credentials I need to find.

Cons

For me sometimes the notification alert does not really work for my desktop as well with my mobile, that's why my teammate sometimes remind me that there's a message in our group chat at Chatwork.

Rating breakdown

Ease of Use

Likelihood to recommend

9.0/10

Move your team beyond e-mail with ChatWork

Used Daily for 6-12 months
Reviewed on 06.09.2016
Review Source: Capterra

E-mail eliminator ChatWork has enabled me and other members of my team to reduce the volume of digital correspondence that would normally be a part of one project to almost nil. In addition, tasks are easily pulled out of messages and made visible to all, meaning nothing gets lost in the ether. Overall, it's a great way to be more efficient and move beyond e-mail effectively.

Pros

The ease of use means that that getting the team up to speed on its use didn't require extensive training.

Cons

I have been able to forget a few team members' e-mail addresses since we use the platform more.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10

Making Communication Easy and Fun!

Used Daily for 2+ years
Reviewed on 26.08.2016
Review Source: Capterra

Chatwork is fun and easy to use! One obvious advantage of chatwork is that you are released from daily stressful communication using e-mail. E-mail communication is already jurassic work style.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10

Easy communication with oversea branches.

Used Daily for 1+ year
Reviewed on 26.08.2016
Review Source: Capterra

Working at an internationally company with employees all over the world, ChatWork¿s multi-language capabilities are very helpful.

Pros

Inviting multiple people are easily done using email adress or invitation Link, also all the files are¿linked to the chat room which makes my life so much easier to look for the files I need.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

ChatWork Pricing

Starting from
$4/month
Pricing options
Free Trial
Freemium
Subscription
Value for money
With ChatWork's free version, users enjoy full functionality. The only limit is the number of chat groups. Personal version is $4 per month for unlimited group chats and 10GB storage. Business version is $20 per 10 users ($2 per user) per month, for unlimited group chats and 100 GB storage.

ChatWork Benefits

  • ChatWork is available in five languages and accessible through desktop browsers as well as through a free app on iOS and Android.

  • ChatWork combines secure messaging, video chat, file sharing and task management functionality in one platform.

  • In addition to a communication tool for a business’ internal teams, ChatWork allows users to invite people outside of the organization into chat groups which can be ideal for communicating quickly with clients.

  • ChatWork FAQs

    Below are some frequently asked questions for ChatWork.

    Q. What type of pricing plans does ChatWork offer?

    ChatWork offers the following pricing plans:

    Starting from: $4/month

    Pricing model: Freemium, Subscription

    Free Trial: Not Available

    With ChatWork's free version, users enjoy full functionality. The only limit is the number of chat groups.
    Personal version is $4 per month for unlimited group chats and 10GB storage.
    Business version is $20 per 10 users ($2 per user) per month, for unlimited group chats and 100 GB storage.

    Q. What are the main features of ChatWork?

    We do not have any information about ChatWork features

    Q. Who are the typical users of ChatWork?

    ChatWork has the following typical customers:

    Freelancers, Large Enterprises, Mid Size Business, Small Business

    Q. What languages does ChatWork support?

    ChatWork supports the following languages:

    Chinese (Simplified), Chinese (Traditional), English, Japanese

    Q. What type of pricing plans does ChatWork offer?

    ChatWork has the following pricing plans:

    Freemium, Subscription

    Q. Does ChatWork support mobile devices?

    ChatWork supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does ChatWork integrate with?

    ChatWork integrates with the following applications:

    APIANT, Dropbox, GitHub, Gmail, Instabug, Trello, Twitter, VisitorTrack, Workato, Zoho Flow

    Q. What level of support does ChatWork offer?

    ChatWork offers the following support options:

    FAQs, Online Support